IT Managed Services

Server Management

PerformanceIT offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 monitoring remote support and pricing is a monthly fee per server. PerformanceIT offers Server Management in three plans depending on the amount of coverage that best fits your business needs. We also offer support and management for the applications listed below for an additional charge.

Server Management Basic Pro Premium
Support*
Unlimited Phone Support
Unlimited Remote Control Support
Service Availability Monitoring
Emergency After Hours Support (6pm-8am M-F, Sat/Sun) -
Guaranteed 4 hour response time - -
Health Reports – produce and review Once a month Once a month Twice a month
Maintenance
Microsoft Patch Management
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Printer Setting Management
Website Monitoring Home Page
Website Monitoring Unlimited URLs -
Security
User Account Administration
File Sharing Permission Administration
Security Administration
Virus Definition & Prevention
Optional Server Applications and Services
Security
User Account Administration
File Sharing Permission Administration
Security Administration
Virus Definition & Prevention
Oracle Database Administration and Management
SQL Database Administration and Management

*Onsite work incurs an additional charge per visit.