Not all software is created equal. We use ProactiveWatch to monitor and maintain your systems, network devices, and desktops because ProactiveWatch surpasses other monitoring software in three critical areas: visibility, diagnostics and reporting.
Unprecedented Visibility - means that ProactiveWatch can “see” potential problems like no other software available today. While all monitoring solutions rely on polling intervals to check for problems, only ProactiveWatch can do this with near real-time visibility. Most other products poll at 5 to 15 minute intervals. ProactiveWatch polls your network every 10 seconds. This enables ProactiveWatch to detect problems that most other monitoring products miss. Monitoring is all about being proactive, catching potential problems while they are still small and not waiting around for a catastrophic failure to bring your business to its knees. With ProactiveWatch keeping a continuous vigil on your IT resources, you can rest assured that even small problems will be noticed and resolved quickly.
Unique Diagnostics – When ProactiveWatch detects a potential problem on one of your servers or desktops, it takes a detailed snapshot of the local environmental at the time the problem occurs. No other monitoring software performs this task with the amount of detailed information that ProativeWatch collects. In fact, most monitoring software collects no data at all. Why is this important? With the diagnostic information, we are able to solve problems more quickly and without the need to get your assistance in describing or recreating the problem -- saving your organization time and money.
Customer Reports – ProactiveWatch produces a health report designed to regularly and clearly show you the overall health of your business IT. The report not only provides a snapshot of the availability and performance of your network's current state but also indentifies potential future trouble spots through predictive analysis. In this way, we can meet with you and intelligently plan and schedule project work to ensure the future health of your organization’s IT infrastructure and do it in a way that makes the most business sense to your company.